Warranty Policy and Procedures

 

CRP Industries warrants that steering products (remanufactured or new) sold by it, are free from defects in material and/or workmanship under normal use for a period commencing upon the date of purchase and continuing:

 


 

Rack & Pinions (New or Remanufactured) are covered for 2 years / 24,000 miles.

Power Steering Pumps (New or Remanufactured) are covered for 2 years / 24,000 miles.

Steering Columns (New or Remanufactured) are covered for 2 years / 24,000 miles.

Steering Gear Boxes are covered for 2 years / 24,000 miles.

 


 

This Limited Warranty does not cover defects or damage (i) due to failure to use the products for its intended purpose, (ii) resulting from accident, misuse, abuse, neglect, unauthorized alteration, or (iii) because the products were not installed and maintained in accordance with instructions. Any modification or corrective maintenance performed by anyone other than CRP Industries, without written authorization from CRP Industries, shall void the warranty. 

CRP Industries will repair at its factory or replace, at its sole option, without charge any products upon (i) written notification concerning the claimed defect, including the date purchased and the problem encountered and (ii) when CRP Industries inspection discloses any such defects. All products to be repaired or replaced may only be returned to CRP Industries, Tabor City, NC, within the warranty period in the event a RMA has been obtained from CRP Industries.

 


 

WARNING!

  

Protect your investment by making sure your entire steering system has been analyzed. Consider replacing both your power steering pump and your rack & pinion together at the same time as these two parts work in tandem and can affect one another. Always make sure your steering system has been properly flushed. Change you power steering fluids regularly and never run your pump low or without steering fluid. Only trust a certified automotive specialist with the installation of a component within your vehicle’s steering system.